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About The Odense Libraries

Contact information:
The Odense Libraries
Information and switchboard
Phone:  66 13 13 72
E-mail: adm-bib@odense.dk

The Main Library is located near the railway station, while there are another eight departments located in the suburbs of Odense.

Materials available at the library

• Books, periodicals, magazines
• Newspapers, Danish and international - also available online
• e-books, i.e. full text information, via www.ereolen.dk
• Information databases, online

Services available at the library

• Cultural activities, concerts, lectures, workshops, Makerspace, board games and more
• Information on The European Union via Europe Direct Odense
• Photocopies and print-outs. Please, ask at the library for current charges.
• Free leaflets on current issues and city events
• Meeting and study facilities
• Coffee/tea/hot drinks vending machines and cold water-taps
• Free wi-fi

Rules and regulations

REGISTRATION

Everyone can use the library.

It’s free to use The Odense Libraries.

You can register at your local library during the staffed opening hours. Please, remember your health insurance card or other valid ID containing your social security number.

Citizens above the age of 18 can register via Odensebib.dk using their MitID.

LIBRARY CARD

Your health insurance serves as your library card, and the card can be used in all departments under The Odense Libraries.

If you wish to get a regular library card, you can get one against payment of a small fee. However, the library card is free for children/young people below the age of 18.

If you are below the age of 18, you will need to bring both your health insurance card and a registration form signed by your parent/legal guardian.

When signing the form, parent/legal guardian accept the responsibility for loans made by the child below 18 years, and will be held liable for potential fees and replacements.

If you are not a permanent resident in Denmark, or you do not have a health insurance card, you can get a regular library card when showing valid ID (e.g. passport, white card).

Kindergartens, organizations etc. can get a special library card. Certain rules apply for this card. Ask your local library.

If you lose your library card, you must immediately notify the library to prevent misuse. Lost or damaged library cards can be replaced against a fee.

Please see rates at page 5.

If you change your e-mail address or phone number, please remember to notify the library. You are also able to change it yourself by logging on to the library website, odensebib.dk using your social security number/pin code and edit your profile.

LOANS AND LOAN PERIOD

You are free to borrow library materials. However, certain rules may apply for some materials, some can only be used at the library, and some are only accessible for citizens’ in Odense Municipality.

Most materials have a loan period of 30 days. Some may have a longer or shorter loan period.

You’ll find your loan period on the receipt or in your personal status at odensebib.dk.

Most loans can be renewed up till 5 times, if nobody else have reserved the given materials.

Interlibrary loans are renewed tentatively. You will receive a notification, if the renewal of your interlibrary loans is not permitted by the lending library.

You can renew your loans via the library website, at the library self-service machines and by telephone

If you return your borrowed materials later than the stated date, you must pay a fee. 

Please note that your loans may cause more than one fee, if:

• The materials have different return dates

• Materials borrowed on the same date, are not returned together

• Materials have the same return date, but are returned or renewed too late on different dates

  • If you chose to return your loans using the letterbox at one of our libraries, please notice that this will be at your own responsibility. Also, please note that loans are only considered returned, when they are registered in the library system the following day with regular opening hours. This may cause a fee.

SMS and e-mail service

As a user of The Odense Libraries you have access to different services via SMS or e-mail.

• If you are registered for our notification service, you will receive an e-mail and/or a SMS 3 days before your loans expire or when materials are ready at your library. This service is free.

• Registration will not happen automatically. You must register at the library og via odensebib.dk/paamindelse

• In case of no SMS or technical problems, both children and grown-ups will have to pay a fee if materials are returned too late.

Getting you materials

• When an ordered/reserved material is ready, we usually notify you via e-mail, SMS or letter. If you wish to use the SMS service, you’ll have to sign up for it at the library or via odensebib.dk. Please refer to section above.

• Notifications are free of charge.

Responsibility and replacement

Your health insurance card/library card is personal, and you are liable for any materials borrowed using the card.

The Odense Libraries is not to be held liable for any potential damage, that materials may cause to your playing devices.

Lost or damaged materials must be replaced in accordance with current value or assessment price.

Upon determining the replacement price, the price of preparation and the price of e.g. annexes will be added.

In case of multi-volume works, which are only sold in sets, the library can claim to have the entire work replaced – also even if only one volume is lost/damaged.

You will not have to pay the copyright fee when replacing videos (DVD, Blu-ray, VHS and CDROM).

Paid compensation for lost lended items is not refundable.

Withdrawing the right to borrow materials

The library holds the right to withdraw your right to borrow materials temporarily in case of misuse and in case of lack of payments of 200 kr. or more.

Theft of library materials will be reported to the police.

Using computers at the library

There is free wi-fi in all departments under The Odense Libraries.

You can use public computers in all departments.

The computers give you free access to search the internet.

You are not allowed to use the computers to search for racist, violent or pornographic content.

Directions from the library staff must be followed at all times.

Rules of conduct and statutory authority

The library is a public space offering a variety of services for all citizens to benefit from. 

Therefore, we ask you to comply with the following regulations: 

Show consideration – avoid loud talk, noise, running and other behaviour that can bother others. Trade, begging and sleeping is not allowed

Please keep your voice low when using your mobile phone

Roller skates, scooters, and skateboards are not allowed at the library

Smoking, use of narcotics and use of electronic cigarettes is prohibited

It is not allowed to drink alcohol in Borgernes Hus S– certain events excepted
based on preceding agreement. Alcohol bought in Café Ordet must only be
consumed in the café area

You are allowed to enjoy your own food and allowed drinks at the library –
however not close to the library computers and other electronic equipment

Waste must be put in the recycle bin

Candles and other open fire prohibited

Dogs and other animals are not allowed at the library. Service dogs and reading dogs excepted

Rules for using computers and internet must be followed – please see further
information at the computer areas

Escape routes must not be blocked by furniture and other things

If the anti-theft alarm is triggered at the entrance/exit, please contact staff

Staff directions must be followed at all times

It failing to comply with the above stated regulations, and in case of other inappropriate
behaviour, staff is allowed to ask a person to leave the library for a given period. 

Print and copy

You are able to print and make photocopies at the library.

Black/white prints or copies: 2 DKR per page. Colour prints or copies: 4 DKR. per page.

You pay for print/copy digitally - either via your payment card or MobilePay. 

For more information, please visit  https://www.odensebib.dk/side/kopi-og-print-paa-bibliotekerne